Privacy Policy

Who we are

ABS Products t/as Sargent Cycle Privacy Policy dated 1st October 2023
Our contact details
Name: ABS Products Limited
Address: Unit 21 Inca Business Park, Acton, Sudbury, Suffolk CO10 0BB

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Email address if subscribed to our newsletter only

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Placing of online orders only

We will not share this information with any other person or business.
Information is collected via a secure connection on the internet using Secure Socket Layer technology at 128bit encryption (where browsers will allow).
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is with your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]

How we store your personal information

Your information is securely stored online only.
We keep your username and email address until such time as you request this information to be deleted.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact [email protected] if you wish to make a request.